FAQ

1. What kind of devices can be charged with ENEGUFO?
Equipped with leading wireless charging solutions, ENEGUFO can charge any devices that comply with the QI Standard, including but not limited to part of sm...
Tue, Dec 11, 2018 at 11:54 AM
2. How fast can reach with ENEGUFO wireless charging?
With ENEGUFO + QC/PD adapter, you can enjoy: 7.5W Fast Charging for iPhone X / Xr / Xs / Xs Max /8 / 8 Plus;  10W Fast Charging for most Android Qi-...
Tue, Dec 11, 2018 at 12:16 PM
3. Why my phone would slip off in reclining mode?
As a saying goes “when God closes a door, somewhere he opens a window”, reclining mode does provide much more comfortable experience interacting with your ...
Tue, Dec 11, 2018 at 11:55 AM
4. What should I do if the LED disturbs you to some extent while charging?
The LED light on the back will turn on automatically while charging, indicating the charging status so as to meet the We have prepared a special sticker in...
Tue, Dec 11, 2018 at 11:55 AM
5. How many colors are available for ENEGUFO?
There’re five colors available: Crystal White, Mineral Grey, Alpine White, Titanium Grey & Space Black. You can choose whatever you like.
Tue, Dec 11, 2018 at 11:56 AM
6. What’s the warranty policy for ENEGUFO?
At CRESUER, we believe in our products. That’s why we back all with a 12-month warranty. What’s more, you can also register as our members and enjoy exten...
Tue, Dec 11, 2018 at 11:56 AM
7. What can I get in my package?
You can get CRESUER ENEGUFO, 4.9ft USB-C cable, welcome guide, worry-free warranty, and friendly customer service, together with our best wishes.
Tue, Dec 11, 2018 at 11:57 AM
8. Is it safe enough to charge with ENEGUFO?
Of course. With overvoltage protection, temperature control, foreign object detection, and more, you and your devices are fully protected. What’s more, ful...
Tue, Dec 11, 2018 at 11:57 AM