Reset the earbuds
You can try to reset the earbuds and then repair them with your phone, maybe it will work correctly. Please do it by the following steps: 1. Open the ph...
Thu, Feb 14, 2019 at 4:54 PM
Can the buds be bluetoothed with an Echo Dot?
It worked perfectly. Just go to the Echo Dot app [ Settings > Echo Dot > Bluetooth devices. It will search and find the earbuds. If you have the ...
Sat, Jun 23, 2018 at 5:12 AM
How do I get the audio to work in both earbuds on a phone call?
We are very sorry for the inconvenience. On the phone call only one side has sound, because under the current technical conditions ( Bluetooth 4.2 ), we can&...
Sat, Jun 23, 2018 at 5:17 AM
Music playback time
Based on our test, the earbuds (fully charged) can last for 2.5-3 hours under the 50% volume circumstance, environment temperature is 65°F ~ 75°F. and To...
Sat, Aug 25, 2018 at 10:38 PM
Which devices can TOUCHWAVE work with?
Almost all Bluetooth-enabled devices! Whether iPhone, iPad, Mac, Android, or even a Windows computer or phone.
Sat, Jun 23, 2018 at 6:48 AM
Why my TOUCHWAVE only just running about an hour?
The storage capacity of a lithium battery in a warehouse is about half of the full charge. This is for a better battery life in the transit. When your produ...
Fri, Jul 6, 2018 at 2:50 AM